Give Members the Experience They Want
Deliver a Superior Payment Experience
Exploring Healthcare’s Blind Spot – Why It’s Time to Rethink the Member Experience
Today’s on-demand economy means your members value convenience and simplicity. Yet, the payment experience for members continues to be confusing and frustrating. A better healthcare payments experience will deliver member satisfaction and drive digital adoption.
Download our white paper to learn about the trends influencing today’s member, and how payers can leverage tools and best practices to make payments easy, reduce billing costs and guarantee happy members.
Looking to Complete Your Consumer Journey Map?
InstaMed delivers member-centric payment solutions that reduce friction and deliver the best possible member experience.
Increase Member Portal Usage
Drive member portal logins with consumer-friendly billing
Enable members to save payment methods in a secure digital wallet
Deliver a superior member and employer group experience while reducing the costs to print and mail statements
Deliver Digital Experiences
Increase the collection of health plan premiums by letting members enroll in eStatements
Give members access to self-service tools like automatic and recurring payments
Simplify All Payments for Members
Enable members to pay 100% of their claims directly from your branded portal
Allow members to view payment history and information on medical history, benefits and copays
Answer the demand for a simple payment experience by making it easy to pay in one place
Case Study: Health First Health Plans
Health First prioritized their premium payment experience to improve member engagement and differentiate their plans to the employer group market.
Premiums automatically collected each month
Reduction in call volume, equaling $700K in annual savings
Reduction in security and compliance costs
Ready to Improve the Member Experience?
Contact us to schedule a demo and see how much InstaMed can help you drive member engagement and guarantee member satisfaction.