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It can be challenging to collect payments from patients. In fact, 74% of providers say it takes more than one statement to collect a patient balance in full. Often, these mailed paper statements are the first interaction in the financial experience. Weeks or even months after their provider visit.
NextGen® Pay powered by InstaMed® allows practices to improve financial engagement early in the patient experience to ultimately help healthcare practices to increase collections. In this webinar, our speakers share best practices for implementing engagement tactics, such as driving payments pre-service through Patient Engage powered by Luma or post-visit collections with the NextGen PXP Portal.
View the webinar for strategies and tools to improve patient financial experiences and navigate collection challenges.
In this webinar, we explore:
- Common challenges in patient collections
- Effective communication strategies to set expectations for patients
- Digital tools that will allow you to collect with less staff effort
- How to drive adoption of your financial engagement initiatives
Speakers:
T.C. Yang
Vice President
Janelle Wanack
Vice President
Lindsey Pitts
Vice President