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Has Your Data Gone Phishing?

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An estimated 91% of hacking attacks begin with a phishing or spear-phishing email, so healthcare organizations should be very serious about tackling this threat head-on. One of the best ways to protect against phishing emails is to educate your organization about these kinds of attacks.

The truth is, phishing is no laughing matter. Phishing is a type of social engineering that uses emails designed to

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What is Integration and How Can Providers Benefit?

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Steady increases in patient financial responsibility and government regulations have led healthcare organizations to invest in technology to help scale the growing healthcare economy. As a result, you may be using multiple systems for billing, payments, patient records and more.

What Is the Challenge of Using Multiple Systems for Payments and Billing?

The challenge is that these systems are usually disparate and do not function well

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Embracing Digital Wallets, Tokenization and Apple Pay

In the first edition of our Security Corner, I explained some key terms and acronyms that frequently appear in discussions about healthcare payment security. I also had the opportunity to elaborate on those explanations at the InstaMed 2016 User Conference earlier this month. But those terms, while important, do not begin to cover the span of the payment security industry. Plus, new terms are popping into our vocabulary on a regular basis, as the payment industry continues to advance and

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How to Heal a Broken Heart(bleed Bug)

Last month, Valentine’s Day had me reflecting on matters of the heart (even security officers can be sentimental now and then) and I took some time to think about love, relationships and heartbreak. Heartbreak is hard. It can make us feel used and question how we could have let ourselves become vulnerable to such pain. After heartbreak happens, we find ourselves patching up the places where our heart was exposed and revaluating ourselves to figure out how we can prevent

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3 Opportunities to Enhance Payment Security at Your Practice

Offering patients multiple ways to pay is the best way to engage patients in the payment process and maximize your patient payment collections. However, new payment options can lead to increased security risks if providers do not take the proper precautions. With data breaches threatening serious financial and reputational repercussions, providers should look for ways to enhance security and protect sensitive payment information.

Here are three opportunities to enhance payment security at your practice:

Point-of-Service

Many providers accept credit cards in the office

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Tales and Tricks of Social Engineering 20 Years Ago and Today

In last month’s blog, Compliance vs. Security and What Do All Those Acronyms Mean?, I highlighted the differences between compliance and security and how it’s possible (but not desirable) to have one without the other. This month, marking the anniversary of one of the most infamous hacker arrests of the twenty-first century, I want to discuss a serious security threat that compliance alone cannot prevent. But don’t worry, I’ll also highlight best practices you and your staff can take to

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Introducing: Security Corner with Noah Dermer

Welcome to the Security Corner
Welcome to the first installation of InstaMed’s Security Corner, a monthly blog feature discussing important topics in compliance and security with me, Noah Dermer. I came to InstaMed in 2015 to join the Security and Compliance team. Previously, I was the Chief Security Officer at Epic Systems, where one of my responsibilities was building security into Epic’s enterprise applications. As Security Officer at InstaMed, my goal is to support our security and compliance mission as well

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EMV Fraud Liability Shift: Is Your Organization Prepared?

Guest Blogger: Jeff Lin, Senior Vice President of Product Management, InstaMed

Recently, I wrote an article about how the healthcare industry faced a massive shift with the “other” October 2015 deadline: the EMV fraud liability shift. While many were focused on the ICD-10 transition, I listed the essentials to how EMV works and what providers could do to prepare.

October 1, 2015 has come and gone, but I am still hearing confusion and misinformation in the industry regarding how to manage the

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The Top 3 Essentials of Payment Security in Healthcare

Guest Blogger: Jeff Lin, Senior Vice President of Product Management, InstaMed

The Washington Post has deemed 2015 “the year of the healthcare hack” with multiple large-scale breaches already compromising the data of more than 100 million U.S. consumers. An issue compounding healthcare’s vulnerability is the rapid increase of consumer payment responsibility since the Affordable Care Act (ACA).

Healthcare organizations are seeking ways to connect electronically with consumers to streamline the payments process, improve cash flow and ensure data security, which can significantly

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The Latest Innovation in Payment Security for Healthcare

Consumer payment channels are expanding rapidly with new technology, allowing consumers to pay virtually anywhere, from any device and in any way they choose. With the expansion of payment channels comes greater risks to the consumers and to the merchants who accept the payments. Payment security also continues to innovate, giving merchants new tools to protect cardholder data, prevent fraud and also protect their businesses from the risk of a data breach. As healthcare organizations evolve to accept more payment

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