Like many lab organizations, TriCore Reference Laboratories sees a high volume of patients with small balances. They knew they needed to make changes to collect payments efficiently and better connect with their patients. Working with InstaMed, TriCore set out to reduce bad debt and improve cashflows by enabling patients to pay while in their patient care centers.
Denise Mazon, Director of Payer Strategy and Revenue Management at TriCore, explains her experience implementing the new payments process. Watch this fireside chat to learn more about how TriCore delivers a streamlined payment experience and engage patients.